Decorum Vending completes modernization across the entire tourism sector with Cantaloupe cashless payment terminals

Decorum’s switch to Cantaloupe card readers improves operational efficiency and customer service for travelers

LONDON–(BUSINESS WIRE)–$CTLP #cantaloupeinc—Cantaloupe, Inc. (Nasdaq: CTLP)a global leader in providing comprehensive technology solutions for self-service commerce, is proud to announce that Decorum Sales, leading UK vending operator, has completed the upgrade of 630 vending machines to include Cantaloupe card readers, with the majority of the machines located in train stations and other travel sectors. The rollout includes both Cantaloupe’s P66 contactless payment device and the P100, Cantaloupe’s digital screen card reader that accepts both contactless and contactless payments. This strategic move repositions Cantaloupe, Inc. as the sole provider of cashless payment solutions for Decorum Vending, facilitating seamless integration with Decorum’s Vending Management System (VMS) and increasing overall operational efficiency.

“Decorum’s confidence in Cantaloupe’s products and services underscores our commitment to expanding and supporting our international customers in the UK, building trust beyond our core North American market,” said Jeff Dumbrell, Chief Revenue Officer at Cantaloupe, Inc. “By providing a reliable, seamless integration and exceptional customer service, we were able to demonstrate to Decorum and other potential UK customers that Cantaloupe could reinforce our position as a disruptive force in the cashless payment solutions market.”

One of the standout features that Cantaloupe was able to offer was seamless integration with Televend and Vendo machines, allowing Decorum to manage machine performance, track basket sales and increase convenience on its UK routes. The reliability of the Cantaloupe system was key for Decorum to maintain service continuity without any disruption, which is essential for customer retention and satisfaction. The average UK commuter has three minutes to make a purchase at a train station or transport hub, so the speed and efficiency of the payment system were paramount to Decorum. Cantaloupe’s unique ability to operate basket machines, allowing customers to purchase multiple items in one transaction, was also a driving force behind Decorum’s move to Cantaloupe, as it significantly improves the overall customer experience.

“Partnering with Cantaloupe has not only improved our operations, it has also significantly increased our profits,” noted Declan Sewell, Managing Director of Decorum Vending. “The seamless integration and reliability of Cantaloupe’s systems has made everything run smoothly. Another important factor has been the supportive relationship we have developed with the Cantaloupe team. It’s not just about saving money – it’s about partnering with a service provider who really improves our operations and makes doing business a pleasure.”

Cantaloupe was also able to reduce the settlement time for Decorum Vending, increasing operational efficiency and financial management. Cantaloupe’s advanced cashless devices also simplify the refund process by allowing single-item refunds within a cart transaction. This feature, combined with improved performance tracking of each vending machine, provides excellent customer service and operational visibility.

Shaun Burger, Managing Director EMEA at Cantaloupe, Inc., said: “Our advanced technology significantly increases the profitability and efficiency of our customers. With Cantaloupe’s flexible payment and telemetry solutions, Decorum has significantly improved their day-to-day operations and customer service. We are proud to support their commitment to providing the highest quality of service and driving key business metrics to remain competitive in the UK market.”

To find out more about Cantaloupe products and services in the UK, visit cantaloupeinc.co.uk.

About Cantaloupe Inc.

Cantaloupe, Inc. is a global technology leader that powers self-service commerce. With over one million active locations processing over one billion transactions annually, Cantaloupe enables businesses of all sizes to deliver self-service experiences to their customers. The company’s vertically integrated solutions drive growth by offering micropayment processing, enterprise cloud software, IoT technology, and innovations in kiosks and point-of-sale. Cantaloupe’s comprehensive platform drives customer engagement and sales revenue through digital payments, consumer promotions, and loyalty programs, while providing business owners with increased profitability by leveraging software to drive efficiencies across the entire operation. Cantaloupe’s solutions are used by a wide range of consumer services in the U.S., Europe, and Australia, including vending machines, micromarkets, and smart retail, electric vehicle charging stations, self-service laundries, valet parking, entertainment and entertainment venues, IoT services, and more. To learn more about Cantaloupe, Inc., visit cantaloupe.com or follow the company on LinkedIn, Twitter (X)Facebook, Instagram or YouTube.

Cash Label $CTLP

G-CTLP

Communication

Jennifer Howard | 202-273-4246

(email protected)
(email protected)