Azure Gains Advantage in Growing Cloud System in Mexico

According to a new research report released today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The ISG Provider Lens™ Microsoft Cloud Ecosystem 2024 report for Mexico shows that Azure is growing more than other cloud computing services in the country. According to the ISG report, the main reasons are the constant development of new resources and tools for the platform, as well as Microsoft’s increased competitiveness in an extremely competitive market.

“The Azure managed services market in Mexico is experiencing rapid growth,” said Bill Huber, partner, Digital Platforms and Solutions at ISG. “An increasing number of cloud service providers are investing in resources and training, seeking the Azure Expert MSP Seal as proof that they can adhere to the highest standards of managed services.”

The ISG report shows that Mexican companies, inspired by the growing need to reduce costs and at the same time respond to growing customer demand initially caused by the pandemic, are looking for solutions that increase productivity and improve interoperability.

The ISG report found that Microsoft 365, a suite of cloud-based productivity applications, helps companies reduce operational and infrastructure costs and increase efficiency and collaboration between teams, while offering security and compliance resources. It includes Microsoft Teams, a collaboration tool that enables real-time work while also providing artificial intelligence and data analysis to help companies make more informed decisions, the report says.

As the software-as-a-service market grows in Mexico, SAP on Azure, a solution that enables companies to run SAP applications in the Microsoft cloud, has become an attractive option for reducing costs while increasing efficiency and collaboration, the ISG report says. The report shows that high-performance vendors are offering migration services for the SAP S/4HANA platform, ensuring compatibility and visibility in the new architecture and providing strategic recommendations for optimizing cloud performance.

The Mexican market is increasingly accepting the RISE with SAP proposal, which allows companies to purchase cloud infrastructure, applications, integration services and support for SAP implementations under one contract. ISG says RISE is driving an increasing number of new deployments and migrations to the Azure cloud.

“Enterprises in Mexico are turning to cloud computing services to support their digital transformation and facilitate the implementation of innovative technologies,” said Jan Erik Aase, partner and global leader of ISG Provider Lens Research. “The flexibility and scalability of cloud services has enabled these companies to innovate and scale more efficiently.”

The report also analyzed how the Microsoft partner ecosystem in Mexico proactively responded to the introduction of generative AI.

For more information on the Microsoft cloud ecosystem challenges facing enterprises in Mexico, including addressing skills shortages and responding to immediate technology demand, as well as ISG’s advice on addressing these challenges, see the ISG Provider Contact Points Briefing Provider Lens™ here.

The ISG Provider Lens™ Microsoft Cloud Ecosystem for Mexico report assesses the capabilities of 28 providers in five quadrants: Managed Services for Azure, Microsoft 365 Services, SAP Services on Azure, Power Platform Services, and Generative AI Services for Microsoft Clouds.

In the report, Accenture and DXC Technology were recognized as leaders in all five quadrants, while Softtek and SoftwareONE were recognized as leaders in three quadrants. Ingram Micro, Logicalis and Telefónica Tech were recognized as leaders in two quadrants each, while AlfaPeople, bSide, IBM and NEORIS were recognized as leaders in one quadrant.

Additionally, Readymind, SoftwareONE and TCS are named Rising Stars – companies with a “promising portfolio” and “high future potential” as defined by ISG – in one quadrant each.

In customer service, Bechtle was recognized as a 2024 Global ISG CX Star Performer among Microsoft Cloud Ecosystem Providers. Bechtle achieved the highest customer satisfaction scores in the ISG Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality distinction in the technology and business services industry.

The 2024 ISG Provider Lens™ Microsoft Cloud Ecosystem for Mexico report is available to subscribers or for a one-time purchase on this website.

ISG Lens™ vendor research information

The ISG Provider Lens™ Quadrant series is the only service provider assessment of its kind that combines empirical, data-driven research and market analysis with the real-world experiences and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed market data and analysis to help them select the right sourcing partners, while ISG advisors use the reports to confirm their own market knowledge and make recommendations to ISG’s corporate clients. The study currently covers providers offering their services globally, across Europe, as well as in the US, Canada, Mexico, Brazil, UK, France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. More information about ISG Provider Lens research can be found on this website.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and consulting company. As a trusted business partner to over 900 clients, including over 75 of the world’s 100 largest enterprises, ISG is committed to helping corporations, public sector organizations and service and technology providers achieve operational excellence and accelerated growth. The company specializes in digital transformation services, including AI and automation, cloud and data analytics; procurement consultancy; managed management and risk services; network operator services; strategy and operations design; Change management; market intelligence and technological research and analysis. Founded in 2006 and headquartered in Stamford, Conn., ISG employs 1,600 digital-ready professionals operating in more than 20 countries – a global team known for innovative thinking, market impact, deep industry and technology knowledge, and world-class research and analytical capabilities based on on the most comprehensive market data in the industry. More information can be found at www.isg-one.com.

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