Australia Post is expanding its next day delivery services

Australia Post announces the expansion of its next day delivery service to Perth and Adelaide to provide eligible retailers and their customers with a faster, more reliable shopping experience.

The launch of the service comes after recent data showed that 68 percent of online shoppers are likely to abandon their cart if they find the delivery method too slow. Australia Post Metro meets changing consumer needs and helps retailers encourage customers to complete their purchases online.

“We listen to our customers and know they want more choice, simplicity and reliability when ordering online,” says Gary Starr, Australia Post Executive Services general manager for parcels, mail and e-commerce.
“The Australia Post Metro service raises the bar for customers – prioritizing next day delivery in metropolitan areas, allowing us to respond to this demand and get parcels to customers’ doors faster.”

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In Australia, the trend towards online shopping continues to grow, with a notable increase in e-commerce of 15.2% compared to 2019. Last year alone, almost half a million households chose to shop online, highlighting the need for efficient delivery solutions .

“BIG W is excited to offer Australia Post’s next day delivery service to our customers in Perth, enabling them to receive their BIG W purchases quickly by placing an online order,” Jo-Ann Hicks, Director of Ecom and Digital Business at BIG W.
“Next Day Delivery combines many convenient ways to shop at BIG W, including pickup and direct order services.”

In less than a year since the launch of Australia Post Metro, over 2.6 million parcels have been delivered across Australia and this number is expected to continue to grow strongly as demand for the product increases and new retail partners emerge.

Sources:

1. All data comes from analysis of parcel data from 2019-2013 recorded by Australia Post Group.
2. PowerRetail 2021 Trajectory Report