Scott Parnell improves customer service, productivity and delivery sustainability with Descartes electronic delivery confirmation

Scott Parnell, a UK-based retailer, improved customer service, productivity and delivery sustainability by using Descartes electronic proof of delivery (ePOD) software. This implementation reduced paper consumption, saving 600-1,000 sheets per day, and improved productivity equivalent to two full-time employees. Daily savings amount to 16.5 hours of work, allowing you to focus more on high-value initiatives. The ePOD electronic delivery and invoicing system reduces costs and supports environmental goals. Additionally, real-time data transmission minimizes billing errors and integrates with ERP systems for accurate inventory management. The solution also supports health and safety by providing information about delivery location requirements.

Positive

Scott Parnell improves customer service and operational efficiency with ePOD software from Descartes.

The implementation saves 600-1000 sheets of paper per day, contributing to achieving sustainable development goals.

The increase in productivity is equivalent to two full-time employees.

Daily savings of 16.5 hours of work allow the company to focus on high-value initiatives.

ePOD minimizes billing errors through real-time data transmission.

Integration with ERP systems for more accurate inventory management.

Supports occupational health and safety initiatives by providing necessary information about the delivery location.

Negative

No significant negative business aspects were reported.

18/06/2024 – 06:45

ATLANTA and LONDON, June 18, 2024 (GLOBE NEWSWIRE) — Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), a global leader in connecting logistics-intensive businesses in trade, announced that British trader Scott Parnell has improved his experience customer, operational efficiency and supply sustainability by using Descartes electronic proof of delivery (ePOD) software to distribute supplies and materials to the construction, rail and infrastructure sectors on a national scale. The implementation of Descartes’ ePOD resulted in a significant reduction in paper consumption and an increase in productivity equivalent to two full-time employees.

“Providing our customers with reliable and efficient services has been the foundation of our successful growth since 2012,” said Rachael Adamson, Southeast Director at Scott Parnell. “The introduction of ePOD by Descartes has resulted in significant daily staff savings of 16.5 hours as a result of more efficient customer delivery and invoicing processes, allowing us to devote more time and attention to other initiatives that deliver greater value to our customers. The solution confirms that the goods have been delivered, efficiently completes delivery notes and emails the delivery note and invoice to the customer. Additionally, by replacing paper invoices with digital invoices when delivering products, we will save an average of 600 – 1,000 pieces of paper every day, contributing to our own environmental, social and governance (ESG) goals and customer requirements.

As part of the Descartes suite of routing, mobile and telematics solutions, ePOD captures customer and delivery information along with accompanying images and captions via a mobile app. Because information is transmitted in real time, billing errors are minimized. By collecting data at every step, the solution streamlines business processes by eliminating the need for paper and printing, reducing costs and supporting environmental goals. What’s more, ePOD integrates with ERP systems like Hansa, which Scott Parnell uses, enabling organizations to more accurately manage inventory and invoicing. Finally, the system contributes to health and safety initiatives by providing essential information about delivery locations, such as the need for drivers to wear protective equipment (e.g. a reflective vest) at the time of delivery.

“It was great to see Scott Parnell making progress in customer service and operations by implementing ePOD software from Descartes,” said Gary Taylor, vice president of sales, EMEA, Descartes. “Our ePOD solution eliminates paper delivery notes and invoices to minimize last-mile delivery formalities. By digitizing this process, Scott Parnell had accurate evidence of delivery, invoicing and inventory management, freeing his team to focus on other business priorities.”

Learn more about Descartes’ routing, mobility and telematics solutions.

About Scott Parnell

Scott Parnell is an independent trading entity consisting of two specialist businesses, Rouden Pipetek, supplying drainage and piping to the construction, civil and agricultural sectors, and Scott Parnell, supplying products to the civil, rail, geotechnical and water sectors, supplied via local and domestic contractors. Scott Parnell was created to be unique – an independent partner helping customers make informed choices and find the right products across the marketplace. Today, we house specialized departments staffed by carefully selected experts from the entire industry. Each branch is a center of practical knowledge, supporting clients in increasing cost efficiency, implementing new, innovative products and services and reducing greenhouse gas emissions in construction. All this was built on our commitment to be a partner you can trust, with an equitable culture and a committed carbon reduction strategy. Find out more at scottparnell.com and rouden.co.uk.

About Descartes

Descartes (Nasdaq:DSGX) (TSX:DSG) is a global leader in providing on-demand software-as-a-service solutions focused on improving the productivity, safety and sustainability of logistics-intensive enterprises. Customers use our modular software-as-a-service solutions to route, track and improve the safety, efficiency and compliance of delivery assets; plan, allocate and execute shipments; establish, control and pay transport invoices; access global trade data; submit customs and security documents for import and export; and complete many other logistics processes by participating in the world’s largest collaborative multimodal logistics community. We are headquartered in Waterloo, Ontario, Canada, with offices and partners around the world. Find out more at www.descartes.comand connect with us on LinkedIn AND Twitter.

Global media contact
Cara Strohack
Tel: +1(800) 419-8495 ext. 202025
[email protected]

Cautionary Statement Regarding Forward-Looking Statements

This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ offerings of routing, mobile and telematics solutions and the potential benefits thereof; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. future. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled “Certain Factors That May Affect Future Results” in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions throughout Canada, in this Latest discussion and analysis of Descartes by management. If such risks occur, they could materially adversely affect our business, financial condition or results of operations. If this occurs, the price of our common stock may decline, possibly significantly. Readers are cautioned not to place undue reliance on any forward-looking statements, which speak only as of the date they are made. Forward-looking statements are intended to provide information about management’s current expectations and plans for the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or obligation to publicly release any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except cases where required by law.

Frequently asked questions

How did Scott Parnell improve productivity with ePOD software from Descartes?

Scott Parnell improved the productivity of two full-time employees and saved 16.5 hours a day with Descartes ePOD software.

What are the environmental benefits of Scott Parnell using Descartes’ ePOD?

Scott Parnell saves 600-1000 sheets of paper per day by using Descartes’ ePOD, which supports their environmental sustainability goals.

How does Descartes’ ePOD software impact Scott Parnell’s invoicing accuracy?

Descartes’ ePOD software minimizes billing errors through real-time data transmission, increasing accuracy.

How much operational efficiency has Scott Parnell achieved with Descartes’ ePOD?

Scott Parnell has achieved significant operational efficiencies including reduced paper consumption, improved billing accuracy and better inventory management with Descartes’ ePOD.

How does Descartes’ ePOD software integrate with Scott Parnell’s ERP system?

Descartes’ ePOD software integrates with Scott Parnell’s ERP system, Hansa, allowing for more accurate inventory management and invoicing.

What health and safety benefits does Descartes’ ePOD provide Scott Parnell with?

Descartes ePOD provides essential delivery point information, such as protective equipment requirements, to support health and safety initiatives.