Hibbett partners with Walmart and Salesforce for online delivery

Hibbett delivers goods online, including clothing (photo: Hibbett).

Hibbett customers can now order same-day or next-day delivery for thousands of items from local stores.

Hibbett embraces technology Walmart White label GoLocally delivery-as-a-service platform i Sales force Commerce Cloud for delivery of online orders from hundreds of Hibbett and City Gear stores nationwide. Walmart works with Salesforce to provide retailers using Salesforce Commerce Cloud with access to local pickup and delivery services.

When you shop on the Hibbett e-commerce site, Hibbett and City Gear Customers can sort items available for same-day or next-day delivery at checkout by their postcode.

Seller of sports-inspired clothing enabled store associates to ship goods to a neighboring store or a customer’s home if the product they are looking for is out of stock, using Oracle Cloud technology from March 2023.

“Customers shop at Hibbett and City Gear for their favorite footwear and sports-inspired apparel from top brands, and now they’ll have the ability to get the items they want faster than ever before with a seamless omnichannel shopping experience,” said Ben Knighten, senior vice president of operations, Hibbett . “Expanding our omnichannel fulfillment capabilities with Walmart GoLocal and Salesforce positions Hibbett and City Gear to provide even greater convenience to our loyal customers.”

“Customers expect retailers to provide convenient and reliable delivery of general merchandise and apparel,” said Rina Hurst, vice president of Walmart GoLocal. “Ahead of the busy back-to-school season, expanding e-commerce and same-day delivery capabilities with Walmart GoLocal and Salesforce position Hibbett to continue to meet customer expectations. We are proud to partner with them to deliver to their customers. “

“A company’s fulfillment strategy and operations have a critical impact on customer loyalty,” said Michael Affronti, senior vice president and general manager of Commerce Cloud at Salesforce. “The combined capabilities of Walmart GoLocal and Salesforce Commerce Cloud help customers like Hibbett achieve more seamless order fulfillment, get products to customers faster and increase last-mile efficiencies so customers can get their products where they want, when they want.”