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Senior Software Engineer Jaya Krishna Tummala leads utility innovation for Fortune 500 giants

Posted on by darion

As society moves deeper into the digital age, its dependence on technology only increases. An organization that fails to implement today’s cutting-edge programs will inevitably fall behind in the race for greater efficiency and productivity, resulting in missed growth opportunities. However, technology, no matter how advanced, always carries risks and must be carefully integrated into the organization. Enabling companies like Exelon and ONCOR to maintain this complex balance is Jaya Krishna Tummalacreator of a patent-pending AI-powered network intrusion detection device. Jaya is a software quality assurance expert who works behind the scenes at large companies, plugging the cracks in their technology infrastructure so their operations can run smoothly and customers can be served.

Jaya’s journey in the technology industry began in India where he earned a Bachelor of Science in Technology from Sri Muthukumaran Institute of Technology, followed by a Master of Science in Computer Science from the University of Illinois at Springfield.

“I was fascinated by computers and I enjoyed my time at university because I could really learn more about them,” Jaya recalls. “I could also see how transformational they would be both for organizations around the world and for society at large. I wanted to dedicate my career to this technology so I could truly contribute.”

After graduating, Jaya chose to specialize in the utilities industry, including electric, gas, water and sewer, because that’s where he saw he could make the greatest impact and serve the greatest number of people. “I knew I could leverage my deep knowledge and experience to provide excellent service to clients in this industry, always with the goal of ensuring operational efficiency and systems integration using best practices,” he explains.

Since her college days, Jaya has had an illustrious career. His many achievements include serving as Sales Marketing Director at HT Hackney, before moving on to become a SAP Quality Assurance Analyst at Jackson Safety. Jaya has also worked as a software quality assurance consultant for renowned companies such as Monsanto, Nike, Georgia Power and T-Mobile, demonstrating his versatility and skill set. At Exelon, he was the Quality Assurance Manager for IVR activities at two CIS divisions (Commonwealth Edison Company and PECO Energy). At Southern Company, Jaya participated in the implementation of a special C2M billing system, as well as in the NTTC gas nomination project for NICOR Gas. The latter led to Jaya serving as a business leader on the core Enterprise program, which included 36 edge applications and five applications: Asset Repository, GCMA, MHS, Avaya, and GSO/ICM.

As his expertise deepened, Jaya was tapped for additional projects, including three for ONCOR. His contributions were instrumental in replacing the CIS mainframe with Oracle Customer Care and Billing. For the FRAMME replacement, Jaya led the SALT process that integrated the CIS and GIS applications and identified several architectural gaps that could derail the project. He was also responsible for reporting on the company’s Tier-1 Customer Care and Billing applications, specifically Usage, Billing, Revenue Management, Measurement, and Compliance.

For T-Mobile, Jaya led a CRM segmentation hierarchy project that spanned multiple upstream and downstream environments. His role was critical as he was the single point of contact for 28 edge applications. For Veteran Affairs, Jaya joined the JLV project at the UAT stage. JLV is a Java-based web application that is managed as a single code base and deployed to separate DOD and VA environments. His role was critical to the success of several integration aspects of the project.

Jaya, who is also a published writer, is committed to the utilities industry, as evidenced by his influential articles such as those featured in Energy Central and Plant Engineering. For his leadership and innovation in software quality assurance, he was named 2024 Professional of the Year by the National Conclave on Impactful Sustainable Business Practices. Jaya was honored with the Indian AwardTM Achievers’ Award, 2023-24, in Information Technology; Certificate of Excellence in Peer-Reviewing from BP International; and a Certificate of Excellence in Reviewing from the Journal of Engineering Research and Reports. He was also appointed a Fellow of the Institution by the Institution of Electronics and Telecommunications Engineers.

Jaya is enthusiastic about the future of software quality assurance, which he believes will always be an essential part of any successful organization. “At Nam Technologies Inc. we play a key role in efforts to improve productivity through operating system integration best practices and insights into streamlining utilities operations,” he affirms. “These efforts underscore the importance of our work and its impact on innovation and excellence in the industry.”

As Jaya advances software quality assurance and deepens integration capabilities across large enterprises, his dedication to delivering exceptional service to his customers remains unwavering. With a proven track record of success and a clear vision for the future, Jaya will continue to lead his industry by ensuring that utility organizations can serve their customers with greater efficiency and productivity.