nShift Go Native launched to enable e-commerce platforms and B2C online marketplaces to offer retailers a wider choice of delivery services

LONDON, July 2, 2024 /PRNewswire/ — nShift goes native enables e-commerce platforms and B2C online marketplaces to easily offer multi-carrier shipping to their retailers through a single API.

The new product enables software providers, including e-commerce platforms and B2C online marketplaces, to offer retailers access to a library of over 1,000 carriers. It is the latest product announcement from nShift, a global leader in Delivery and Experience Management (DMXM) solutions.

nShift Go Native is built to be API first, cloud native and completely headless, enabling multi-carrier shipping for all retailers. Features include self-service carrier activation, flexible and on-time deliveries, lockers, PUDO (pick up/drop off) locations, international deliveries and tracking notifications.

Offering a range of delivery options at checkout increases conversions by up to 20% and builds customer loyalty and repeat purchases. Proper delivery options and order tracking are more important to new and returning e-commerce customers than loyalty programs, perks, and payment options. According to an nShift/Retail Week study, 72% of shoppers expect a choice of delivery options, while only 49% expect flexible payment options.

nShift Go Native is built to be built natively on e-commerce platforms and B2C online marketplaces. All features are available via APIs that enhance the fully native user experience.

Enables suppliers to easily add shipping to their listings by connecting to nShift’s library of over 1,000 carriers, increasing value for retailers and expanding revenue opportunities.

Mattias Gredenhag, CTO, nShift, said: “Multi-carrier shipping is essential to e-commerce success today. It helps improve conversion rates, build loyalty, and enables retailers to expand internationally. nShift Go Native enables e-commerce marketplaces and software platforms to elevate their offerings without having to develop and maintain their own carrier connections.”

nShift Go Native is designed to make multi-carrier content delivery a fully native feature across a wide range of systems and platforms, including e-commerce platforms, B2C online marketplaces, as well as ERP, WMS, TMS, OMS, payments, and marketing automation systems.

Gartner, a firm that provides actionable, objective information to executives and their teams, states, “Most ERP, transportation management system (TMS), order management system (OMS) and warehouse management system (WMS) vendors do not specialize in shipping capabilities… This leaves users with a capability gap and the need for a do-it-yourself solution (managing multi-carrier shipments).”

We invite e-commerce platforms and B2C online marketplaces to register their interest in the nShift Go Native API at https://nshift.com/solutions/platforms.

Notes for editors

Gartner, Multi-Carrier Parcel Management Solutions Market Guide, Simon Tunstall, Brock Johns, Oscar Sanchez Duran, May 27, 2024.

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About nShift

nShift’s delivery and experience management platform powers e-commerce success. Expand beyond boundaries with continuous innovation and the world’s largest carrier network. Build customer loyalty with comprehensive tools that improve experiences. Unify data into actionable insights that connect and optimize processes. With nShift, make delivery an essential link between your brand and your customers.

nShift. Worry Less. Send Smarter. www.nshift.com

Shift/Retail Week report, “Customer Unlocked: Inside the Minds of 1,000 Shoppers”: https://nshift.com/press/experience-with-delivery-is-more-important-for-internet-customers-than-loyalty-benefits

Logo: https://mma.prnewswire.com/media/1782566/nShift_Logo.jpg