Macy’s Hires New CIO

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Brief description of the dive:

  • Macy’s Inc. is promoting Keith Credendino to chief information officer, effective Aug. 4. He replaces Laura Miller, who is retiring the previous day.

  • He is currently senior vice president of technology product development and customer service. In his new role, he will report to COO and CFO Adrian Mitchell. Credendino will remain at Macy’s technology center in the Atlanta area.

  • Credendino joined Macy’s more than two years ago from Inspire Brands, the restaurant conglomerate that operates Sonic, Dunkin’ and Buffalo Wild Wings. He also held technical roles at The Home Depot, InterContinental Hotels Group and Cox Enterprises.

Diving Insight:

Macy’s Inc. Admits Credendino for launching its marketplace and the technical needs of the Macy’s and Bloomingdale’s websites redesign. Among his latest projects is a modernization of the company’s checkout system, according to a company press release.

In a statement, Mitchell said there was “still much work to be done.”

“As our new CIO, Keith will continue to simplify and modernize our technology stack as part of our ‘Bold New Chapter’ strategy for growing our business,” he added.

The smooth management transition comes at a tumultuous time for the department store company. With a takeover bid of $6.6 billion — likely higher, according to recent unconfirmed reports — Macy’s has shaken up its board in recent months, sidestepping a proxy fight and announcing it will close 150 locations over the next three years.

Former Bloomingdale’s CEO Tony Spring took over as CEO from Jeff Gennette in February.

In May, the company released several financial metrics for its core fleet, which will remain after the cuts are complete. Comparatives in what the company calls its “future business,” including e-commerce, were flat; future-store comparatives rose 0.1%. That compared with a 0.4% comparable decline across the Macy’s banner.