The cost of a global outage could exceed $1 billion – but it is harder to understand who will foot the bill

“It’s a very competitive industry. You’ll have salespeople from all these other companies … (jumping in) and saying, ‘This has never happened to us,’” said Eric O’Neill, a cybersecurity expert and former FBI counterintelligence agent. “They’re an excellent company doing important work. I hope they survive this. If they don’t, the only winner will be the cybercriminals.”