Technology is changing the way e-commerce is done: Flipkart’s Jeyandran Venugopal | Technology News

Flipkart ‘invested heavily’ in technology to serve millions of its customers, claims JEYANDRAN VENUGOPALChief Product and Technology Officer at an e-commerce company. In a video interview with ARYAMAN GUPTAspoke about how the company is using generative AI and other technologies. Edited excerpts:

What does Flipkart’s technology market look like today?

We are a platform that serves hundreds of millions of customers per year. To meet this level of scale, with the required reliability and security, we have invested heavily in building hardened platforms. We have followed the traditional micro