close
close

How to apply for a withdrawal

Posted on by darion

After two data breaches in recent years, Cash App has agreed to settle a class-action lawsuit. As a result, anyone who had a Cash App account since 2018 is potentially entitled to a payout from Block, the company that runs the mobile payments service.

As the settlement website explains, the class action lawsuit alleged that Block, Inc. and Cash App Investing, LLC “were negligent and breached other duties owed to users” when personal information was accessed by unauthorized users on two occasions in 2022 and 2023. In 2022, a former Cash App employee accessed account information without permission, and in 2023, a hacker was able to infiltrate Cash App accounts using recycled phone numbers.

Block, Inc. and Cash App Investing, LLC have not admitted liability or wrongdoing with respect to the claims in the lawsuit, but have agreed to establish a $15 million settlement fund.

Who can receive a payment through Cash App?

After all attorney fees, administrative costs, and service charges are paid, the remaining amount will be used to pay claims. Here’s how to find out if you’re a class member in the settlement and need to file a claim:

  • You are a current or former client of Cash App and/or Cash App Investing, or any of their subsidiaries, parent companies or affiliates.
  • Your personal information, Cash App account or Cash App Investing account has been obtained or accessed without your consent.
  • Between August 23, 2018 and August 20, 2024, there were unauthorized or fraudulent withdrawals or transfers of funds to or from your account or a failure to resolve an error on your Cash App account or any related financial account.

If this is your case, be sure to file a complaint.

How to file a complaint

According to the settlement website, class members can file claims for up to $2,500 for out-of-pocket losses attributable to the Cash App data breach, up to three hours of lost time at a rate of $25 per hour, or documented transaction losses caused by unauthorized account access. Once you receive your notification ID and confirmation code, go to this page to begin your claim. Just be sure to file your claim before the deadline November 18, 2024.