BMC completes Australian IRAP assessment to meet ISM control requirements at OFFICIAL and PROTECTED levels – Australian Associated Press

BMC Helix Portfolio provides Commonwealth organisations with a wider choice for their IT and operations management needs

MELBOURNE, Australia, September 10, 2024 /PRNewswire/ — BMC, a global leader in software solutions that enable businesses to do business faster than ever before, today announced that its BMC Helix offering has been successfully assessed by an IRAP Authorized Assessor and meets Australian ISM audit requirements at OFFICIAL and PROTECTED levels, enabling BMC to deliver greater value to Australian government agencies in their IT choices.

BMC is proud to adhere to the Australian Signals Directorate (ASD) security requirements set out in the Information Security Manual (ISM). The ISM framework helps organisations apply a risk management framework to protect their IT and operational systems, applications and data from cyber threats.

Most notable in the assessment is BMC’s strength in addressing Essential Eight’s mitigation strategy with BMC’s industry-leading Helix portfolio of IT and operations management offerings to address common issues such as patches. BMC is currently working with the Australian Government to support the modernization and reorganization of its office services experience and improve asset management to meet current and future needs.

With BMC Helix, organizations and departments can:

Use AI-powered service management to resolve issues faster and achieve a 361% ROI
Maximize employee empowerment with high-quality customer experiences and intelligent self-service
Use real-time operational analytics, anomaly detection, root cause isolation, and corrective actions to minimize service downtime with context-aware anomaly detection
Leverage AI to reduce mean time to resolution (MTTR) with automatic correlation and incident management

“The Australian Government continues to innovate and we are honoured to support all departments in realising the incredible value that BMC Helix can deliver,” he said. Brenton SmithVice President of BMC Asia Pacific and Japan“Together we can increase the efficiency of government IT teams to improve public sector outcomes.”

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Editorial contact:
Madeline Bien
BMC
[email protected]

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SOURCE BMC Software, Inc.