Puppeteer adds voice capabilities to its AI assistants

FLORIDA, Florida —

Puppeteer, a leader in AI solutions in healthcare, has introduced a new voice capabilities of the AI ​​Assistant platform, designed to improve communication between healthcare providers and their patients. This new feature enables a wide range of interactions through simple voice calls, from appointment scheduling to personalized care.

Voice technology allows patients to more easily engage in care, especially those who may find text-based systems challenging. This feature is particularly useful for patients who are elderly or unfamiliar with digital portals, offering them a hassle-free and accessible way to stay connected with healthcare providers. For healthcare organizations and digital health startups, this means automating routine interactions and freeing staff to focus on more complex tasks.

“By adding voice capabilities, we make communication more human and flexible,” he said Federico RuizCEO of Puppeteer. “Whether it’s appointment management, follow-up visits or other types of patient support, organizations can now provide more accessible and effective care while improving operational efficiency.”

With Puppeteer’s new voice feature, patients can receive automated calls for a variety of situations, such as:

• Postoperative check-ups: Check your recovery progress, monitor your symptoms and provide care instructions.
• Call triggered based on medical device indicators: Automate proactive outreach based on real-time data from wearables and medical devices to respond early to potential health issues.
• Meeting reminders: Reduce no-shows by sending friendly reminders to patients and ensuring they arrive at their scheduled appointments.

These are just a few examples of how Puppeteer voice technology can be tailored to the needs of any healthcare provider. Voice interactions are designed under strict protocols to ensure patient safety, and providers can review conversations to maintain full oversight of patient interactions.

Puppeteer’s voice capabilities are available now and are fully customizable to the needs of healthcare providers, telemedicine companies and digital health startups. The platform integrates seamlessly with EHR systems, ensuring easy implementation into existing workflows.

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