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BigCommerce names Travis Hess as CEO

AUSTIN, Texas, Oct. 2, 2024 (GLOBE NEWSWIRE) — BigCommerce Holdings, Inc. (“BigCommerce”) (Nasdaq: BIGC), an open, composable SaaS e-commerce platform for high-growth and established B2C and B2B brands and retailers, today announced the appointment of Travis Hess as Chief Executive Officer. Brent Bellm will no longer serve as the Company’s Chief Executive Officer or Chairman of the Board. The Board elected Hess as a director of the Company to fill the vacancy created by Bellm’s departure. Current board member Ellen Siminoff will serve as executive chair of the board, effective immediately.

Hess has a proven track record of helping businesses achieve superior growth and profitability. He joined BigCommerce as president in May 2024 and previously held senior leadership positions at leading global commerce agencies and consulting firms such as Accenture, where he led the company’s direct commerce offering and go-to-market strategy. While at Accenture, Travis also managed Accenture’s global Shopify partnership. He has served on partner advisory boards for Shopify, Klaviyo, SAP/Hybris and Rackspace, and in 2022 was recognized by Signifyd as one of the 30 most influential in e-commerce.

Prior to joining Accenture, Hess was Executive Vice President at The Stable, a leading omnichannel commerce agency acquired by Accenture, and Chief Commercial Officer and then CEO of BVA, one of the most recognizable global DTC companies and Shopify agencies, which was acquired by The Stable in December 2021

Travis is now responsible for leading BigCommerce’s global operations and the overall success and growth of the company.

“It has been an incredible journey at the helm of BigCommerce, and I am incredibly proud of everything we have accomplished as a company over the last nine years,” said Brent Bellm. “BigCommerce has a tremendous opportunity, and Travis is the perfect leader to lead the company through its next phase of growth. I’m looking forward to helping the team through this transition. ”

“Brent has played a key role in BigCommerce’s success, and we are forever grateful for his leadership and all he has done to get the company to where it is today,” said Ellen Siminoff. “The market has grown tremendously over the last decade, and under Travis’ leadership, we are in a great position to stay ahead of the curve and continue to add value to our vast and growing customer base.”

“Brent and the entire BigCommerce team have done an incredible job building the business over nearly a decade, and I am honored to take on this new role at one of the most exciting companies in e-commerce today,” said Travis Hess. “At BigCommerce, we have an incredible base of customers, employees and partners combined with a robust and diverse set of capabilities. The opportunity before us is huge and simply exciting. I look forward to working with our team to help our clients take full advantage of our offerings and lead our company through the next phase of growth.”

As part of today’s announcement, BigCommerce reaffirms its third quarter fiscal 2024 financial guidance previously announced on August 1, 2024.

About BigCommerce

BigCommerce (Nasdaq: BIGC) is the leading open SaaS and composable e-commerce platform that enables brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers with advanced functionality, enterprise-class customization and performance, as well as simplicity and ease of use. Tens of thousands of B2C and B2B companies in 150 countries and multiple industries rely on BigCommerce, including Burrow, Coldwater Creek, Francesca’s, Harvey Nichols, King Arthur Baking Co., MKM Building Supplies, United Aqua Group and Uplift Desk. For more information, visit www.bigcommerce.com or follow us on X and LinkedIn.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of Art. 27A of the Securities Act of 1933, as amended, and Art. 21E of the Securities Exchange Act of 1934, as amended. In some cases, forward-looking statements can be identified by terminology such as “anticipate”, “believe”, “estimate”, “expect”, “intend”, “outlook”, “may”, “could”, “plan”, “project”. “, “will”, “would”, “should”, “could”, “could”, “anticipate”, “potential”, “strategy”, “goal”, “research”, “continue” or the negative of these terms and similar terms phrases intended to identify forward-looking statements. However, not all forward-looking statements contain these identifying words. These statements may relate to our market size and growth strategy, our estimated and projected costs, margins, revenues, expenses and customer and financial growth rates, our financial prospects, our plans and goals for future operations, growth, initiatives or strategies. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control that could cause actual results, performance or achievements to differ materially or adversely from those anticipated or implied by the forward-looking statements. These assumptions, uncertainties and risks include, among others, that our business will be harmed by a decline in new customer additions, renewals or upgrades, our limited operating history makes it difficult to evaluate our prospects and future results of operations, we operate in competitive markets, we may not be able to sustain future revenue growth rate, our business would be adversely affected by significant interruptions, delays or downtime in the provision of services on our platform or certain social media platforms, a cybersecurity attack, a significant data breach or disruption to information technology systems or networks could adversely impact our activities. Additional risks and uncertainties that could cause actual results and results to differ materially from those projected in forward-looking statements are included under the heading “Risk Factors” and elsewhere in our filings with the Securities and Exchange Commission (” SEC”), including our Annual Report on Form 10-K for the year ended December 31, 2023 and future quarterly and current reports we file with the SEC. Forward-looking statements speak only as of the date they are made and are based on information available to BigCommerce at the time the statements are made and/or management’s good faith belief at that time with respect to future events. BigCommerce assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they are made, except as required by law.

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