Windows 11 bug consumes CPU resources – Microsoft identifies Cross Device Service as the cause, but has no solution yet

Continuing the trend of Windows 11 Insider builds receiving heavy criticism (though for different reasons recently), June’s Windows 11 Insider builds have so far suffered from a persistent high CPU usage bug tied to a specific service. This issue was originally reported by leginmat90 on June 5, 2024 via the Microsoft Community Forums and can be manually fixed by end users who wish to disable Microsoft Cross Device Service.

Unfortunately for Windows 11 Insiders who actually want to use Cross Device Service, Microsoft has not released a patch yet. According to Neowin’s reporting on the insider-only Feedback Hub response, Microsoft engineer Jennifer G said: “Thank you for your patience, we have identified the cause and are working on a resolution.” a week ago… but no patch has been released yet.

It is speculated that this error occurred as a result of improvements to the new features of Windows 11’s Cross Device Service, which basically works exactly as it sounds – allowing you to more easily sync your computer with your phone for file sharing, etc. The most likely culprit was considered to be support Phone Link, but this may also be due to older changes introduced to Cross Device Service as part of this year’s Insider Builds testing.

Perhaps the higher-ups at Microsoft should re-evaluate their priorities in building Windows? The fact that a user’s system is taking up to 10% of the CPU while the user is doing nothing, and at the same time privacy issues with Recall and the like are becoming more serious than ever, is not a good idea. It’s true that Microsoft continues to promote Recall features by phasing them out in the mainstream version of Windows 11, so perhaps they really don’t care about using their Insiders as guinea pigs.

At least Windows 10 users don’t have to worry about all this stuff yet… although Windows 10 support will end with 22H2 in 2025. AMD is already starting to drop Windows 10 compatibility on some newer CPU versions because, well… so Let’s hope that when it comes to the Windows PC market, Microsoft will become better at listening to its users and delivering what they want Actually instead of imposing features that no one asked for.

Although Microsoft’s attention to the customer is starting to look more and more like wishful thinking with each passing day.