Exclusive | Artificial intelligence is revolutionizing healthcare, finance and other sectors: NVIDIA and Uniphore CEOs

In an exclusive interview with CNBC-TV18, Shanker Trivedi, Senior Vice President of Enterprise Business at NVIDIA, shared his insights on the revolutionary power of Artificial Intelligence (AI) across industries. Trivedi highlighted the remarkable progress in healthcare: “Healthcare is a vast field where accelerated computing and generative artificial intelligence are changing the landscape, enabling efficient molecular screening and the discovery of personalized treatments integrated with medical instruments.”

Elaborating on the applications of AI, Trivedi highlighted the significant role of AI in financial services, noting: “Challenges related to payment processing, including fraud detection, KYC and AYM, are being effectively solved through the use of generative AI. “Financial trading firms are using this technology to enhance their trading strategies while maintaining confidentiality.”

Umesh Sachdev, CEO of Uniphore, provided compelling examples of AI implementation, stating: “Working with a telecom company, we deployed Gen AI applications in their contact centers, which resulted in noticeable productivity gains. This initiative resulted in significant savings of $110 million and reduced call times by 20 seconds.”

Sachdev further illustrated the transformative potential of AI in the automotive sector, highlighting: “The integration of AI in autonomous vehicles, autonomous buses, cars and taxis is revolutionizing the industry. Applications of AI go beyond traditional text-to-text functions and include image, video and chemical transformations, demonstrating the versatility of generative AI.”

The engaging dialogue between Trivedi and Sachdev highlighted the tangible benefits of AI across industries, showing how innovative AI solutions drive operational efficiency, cost savings and better customer experiences. The interview shed light on the growing momentum of AI adoption and the enormous potential for further development across business sectors, signaling a promising future shaped by the transformative capabilities of AI.