Shopee adjusts services in Indonesia after violating antitrust laws

JAKARTA (Reuters) – E-commerce company Shopee said on Wednesday it had agreed to make changes to its services in Indonesia after the country’s antitrust agency said the platform admitted violating antitrust laws.

Indonesia’s antitrust agency, known as KPPU, said in a statement that Shopee admitted violating anti-competition laws by directing customers to certain delivery services after being accused of violations last month.

“In conducting its business activities, Shopee always makes every effort to comply with all applicable laws and regulations in the Republic of Indonesia,” Radynal Nataprawira, director of public affairs of Shopee Indonesia, said in a statement.

Shopee also announced that it has proposed changes to its user interface to demonstrate compliance with the guidelines for providing the best user experience, as advised by the KPPU.

Shopee, a market leader in Indonesia’s rapidly growing e-commerce sector, is owned by Southeast Asian technology company Sea.

In addition to Shopee, KPPU is also investigating the local unit of fellow e-commerce platform Lazada, Alibaba’s southeastern unit.