How to Fix BSOD Due to CrowdStrike Problem

Last update from CrowdStrike, a leading American cybersecurity technology company, has led to widespread BSOD system crashes. If this is also happening to youHere’s a quick guide on how to fix it.

What caused the blue screen of death error

The Blue Screen of Death errors were caused by a recent update to CloudStrike’s Falcon sensor, a component of its endpoint security software. Many Reddit users shared that the issue appears to be related to a “DRIVER_OVERRAN_STACK_BUFFER” error that prevents the system from starting and functioning normally.

This bug caused widespread devastation worldwide, and large businesses and companies were shut down. This update may have inadvertently introduced a critical bug that affected the interaction between the Falcon sensor and the Windows operating system.

How to Fix CrowdStrike BSOD Error

While there is no official fix or instructions yet, there are ways to fix the CloudStrike BSOD error. To do so, follow the steps below.

1. Start Windows in Safe Mode or Windows Recovery Environment

2. Turn off your device by holding the power button for 10 seconds.

3. Then turn on the device and as soon as Windows starts (e.g. the manufacturer’s logo appears), immediately turn the device off again.

4. Repeat this until it restarts completely (and enters the Windows Recovery Environment)

5. In the recovery environment, go to Troubleshoot > Advanced Options > Startup Settings > Restart.

6. From the list of options, select option 5 or press F5 to enable “Safe Mode with Networking”.

7. After booting into Safe Mode, go to C:\Windows\System32\drivers\CrowdStrike

8. Find the file corresponding to “C-00000291*.sys” and delete it.

9. Start the host normally.

CrowdStrike’s response to BSOD error

CrowdStrike engineering teams are actively working to resolve the issue, and the company advises users not to open individual support tickets. A technical alert detailing the issue and potential workarounds is expected to be posted soon. Users should monitor CrowdStrike’s official communication channels for updates, avoid attempting to resolve the issue yourself, and remain patient while a solution is being developed.

Here is a tweet from CrowdStrike about it

Frequently asked questions

Q. How can I fix the CrowdStrike BSOD error?

To fix this, boot your PC/Laptop in Safe Mode and navigate to C:\Windows\System32\drivers\CrowdStrike. Then locate the file “C-00000291*.sys” and delete it. Now restart your system normally.

Q. How much impact did the BSOD have on the entire computer?

The widespread impact has led to significant disruption, with some organizations reporting thousands of affected devices, including critical production servers and SQL nodes. The scope of the issue is extensive, affecting many organizations worldwide, including:

• Banks and financial institutions
• Supermarkets and retail chains
• Media companies and broadcasters
• Educational institutions
• Airlines and airports

Q. Which systems were affected by the BSOD error?

The BSOD bug affected Windows 10 and Windows 11 systems running multiple versions of the CrowdStrike Falcon sensor. While CrowdStrike did not release a full list of all affected versions, it did acknowledge that the issue occurs “across multiple versions of the sensor.” Several versions of the BSOD bug that affected the CrowdStrike Falcon sensor include:

• Version 6.58
• Version 7.15.18513.0, reported by users on forums
• Version “n-1” (one version behind the latest version)

Application

In this guide, you learned how to fix the BSOD error caused by CrowdStrike Falcon sensor. We will update other ways to fix the error, and for more such guides, stay tuned to GadgetsToUse.

You might like:

You can also follow us to get instant tech news on the website Google news or if you want to get tips and tricks, smartphone and gadget reviews, join Telegram Group GadgetsToUseor sign up for GadgetsToUse YouTube Channel to see the latest video reviews.