iSectra, a leading IT services company, announces expansion with two strategic acquisitions

New York-based IT services firm expands national presence with acquisition of Superior IT Solutions and CTSS Inc., reinforcing commitment to revolutionizing the MSP industry. With iSectra 2.0, the company now offers comprehensive, 24/7 IT support in all 50 states, led by a dedicated team of engineers who embody the company’s mission to deliver cutting-edge IT solutions at a fraction of the cost of in-house teams.

JACKSONVILLE, FL / ACCESSWIRE / August 13, 2024 / iSectra, a New York-based IT services company, is proud to announce the launch of iSectra 2.0, a significant milestone in its expansion efforts. This expansion follows the strategic acquisition of two established Managed Service Providers (MSPs): Superior IT Solutions and CTSS Inc.

Expansion through strategic acquisitions

Jacksonville, Florida-based Superior IT Solutions has been a key player in the North Florida IT market for over 20 years, serving over 200 customers. Alexandria, Virginia-based CTSS Inc. has 40 years of experience providing IT and MSP services to over 1,000 customers throughout Virginia. The integration of these companies with iSectra is now complete, allowing iSectra to support customers anywhere in the 50 states.

“Our customers are now nationwide, and we are committed to delivering exceptional remote IT services. For on-site support situations, we have a network of skilled engineers ready to help. Our new headquarters in Jacksonville, Florida will be the center of our operations“- said Damian Colarte, CEO of iSectra.

A unique approach to IT services

iSectra stands out from traditional MSPs because it focuses entirely on the customer, avoiding the typical practice of selling vendor products for profit. Instead, iSectra provides the full capabilities of an IT department at a fraction of the cost of an in-house team. This model provides comprehensive, 24/7 support at predictable, fixed costs, resulting in a nearly 100% customer retention rate. iSectra’s holistic approach encompasses all aspects of IT, from infrastructure to enterprise systems and 24/7 security.

It is worth noting that no iSectra customers were affected by the recent global cybersecurity incident involving CrowdStrike, underscoring the company’s cautious approach to product vendors.

Mission of reforming the SME sector

iSectra’s mission is to address the shortcomings of the traditional MSP industry by delivering cutting-edge IT solutions tailored to small and medium-sized businesses (SMBs). With decades of IT excellence and numerous success stories behind them, iSectra is committed to revolutionizing IT services, ensuring that technology is an asset, not an expense.

“We are committed to expansion through targeted acquisitions. Our goal is to acquire additional MSPs across the country as customers move away from simply purchasing third-party IT solutions and seek a true IT partner that supports their business goals,“added Bob Larsen, iSectra COO.

Our dedicated and hardworking engineers are the backbone of iSectra. They understand our mission to disrupt this broken, age-old industry and are committed to our values. Their ongoing education ensures that our customers stay one step ahead of the competition, without having to invest in ongoing training. It is through their unwavering dedication and experience that iSectra has achieved its success today.

Roni Banerjee, Chief Investment and Marketing Officer at iSectra, highlighted the company’s vision: “Our acquisition strategy is driven by our commitment to excellence and focus on delivering true value to our customers. By expanding our reach, we can provide even more companies with the world-class IT services they need to thrive.“

Future prospects

Looking to the future, iSectra is focused on continuous improvement and innovation. The introduction of iSectra 2.0 is just the beginning. The company is actively pursuing further integrations and expansions with the goal of providing the highest quality IT services to companies throughout the United States.

For more information about iSectra and its services, please visit (iSectra website).

Contact:

Roni Banerjee
Investment and Marketing Director
iSectra LLC
845-559-3357
[email protected]

About iSectra LLC:
Founded in 2006, iSectra LLC is an IT services company that operates as a virtual IT department for hire, providing comprehensive and transparent IT solutions to small and medium-sized businesses. Committed to customer success, iSectra is dedicated to revolutionizing the IT services industry by avoiding the pitfalls of traditional MSP models.

Contact Information

Roni Banerjee
Investment and Marketing Director
[email protected]
845-559-3357

SOURCE: iSectra

The original press release can be read at newswire.com.