James Imaging Systems

Brookfield | Founded: 1977 Industry: Office Equipment Employees: 126

James Imaging Systems provides document imaging and printing solutions to commercial customers.

What factors have contributed most to your development over the last three years?

Lola Tegeder, CEO: “Three acquisitions in the last three years have delivered significant growth. Increased customer demand for software to automate manual business processes to save or reuse FTE. Increased demand for managed print services to free up valuable IT resources. Demand for high-performance digital presses.”

What are the biggest obstacles to the further development of your company?

“Fewer acquisition targets in our current territory will slow acquisition growth. Working from home has resulted in less printing in the office. Any growth will have to come from net new customers, which are much harder to acquire than to retain existing customers.”

Where do you see the greatest opportunities for further development of your company?

“We are focused on net new business in the markets where we currently operate. Acquisitions adjacent to our current markets make sense for continued growth. Software technology that automates manual processes is our fastest-growing segment. As one of the few local companies in our industry, headquartered in southeastern Wisconsin, we have a competitive advantage over out-of-state and private equity-owned companies that typically prioritize profits over service.”