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How to disable ChatGPT storage (and delete saved storage)

  • ChatGPT’s memory feature saves personal information about you from conversations you have with the tool.

  • To disable the storage feature on the ChatGPT desktop website, visit the website, click your profile icon in the upper right corner, select “Settings,” select “Personalization,” and turn off “Storage.”

  • To turn off the memory feature in the ChatGPT mobile app, launch the app, tap the menu icon, select your profile name, select “Personalization,” and turn off “Learn from your chats.”

ChatGPT’s storage feature extracts and saves various personal information about you from conversations you have with the tool. If you don’t want the tool to save this information, you can easily disable this feature. I’ll show you how to do it.

Disable ChatGPT storage

To prevent ChatGPT from remembering information about you when you chat with the tool, simply turn off the toggle on the ChatGPT website or mobile app.

Turning off the memory function does not delete the data the tool has collected about you. You will need to manually clear the data stored in the tools’ memory.

Disabling ChatGPT storage on the desktop

Access your favorite web browser, open the ChatGPT website and log in to your account. In the top right corner of the website, click your profile picture and select “Settings.”

“Settings” highlighted on the ChatGPT page.

On the Settings page, in the left sidebar, click “Personalization.”

“Personalization” highlighted in ChatGPT settings.

In the right pane, turn off the “Memory” switch.

To enable the memory function in the future, turn on the “Memory” switch.

“Memory” toggle highlighted in ChatGPT settings.

Without any prompts, ChatGPT will disable the storage feature on your account.

Disabling ChatGPT storage on your mobile phone

Open the ChatGPT app on your phone and select the two horizontal lines in the top left corner. In the open sidebar at the bottom, select your name.

Menu option highlighted in ChatGPT.Menu option highlighted in ChatGPT.

Menu option highlighted in ChatGPT.

On the Settings page that opens, select “Personalization.” On the next screen, turn off the “Learn from your chats” switch.

To activate the memory feature in the future, turn on the “Learn from your chats” toggle.

“Personalization” highlighted in ChatGPT settings.

And that’s it! Now ChatGPT will no longer record persistent information about you.

Delete Select ChatGPT memories

If ChatGPT has learned something about you that you don’t want, you can easily delete selected memories from the tool’s memory function. This allows you to retain any other memories the tool has learned about you.

Delete selected ChatGPT memories on desktop

Open the ChatGPT website, click your profile icon in the upper right corner and select “Settings”.

“Settings” highlighted on ChatGPT.

In the left sidebar, click “Personalization.”

“Personalization” highlighted in ChatGPT settings.

In the right pane, in the Storage section, select “Manage”.

“Manage” highlighted in ChatGPT storage settings.

You will see the Memory section. Here ChatGPT has listed all the things it has learned about you. You can review each item in the list. To delete an item, select the trash icon next to that item in the list.

Highlighted trash icons for saved memory items in ChatGPT.Highlighted trash icons for saved memory items in ChatGPT.

Highlighted trash icons for saved memory items in ChatGPT.

In the Forget window that appears, select the “Forget” option.

“Forget” highlighted in the “Forget” prompt on ChatGPT.

You’re done! You edited ChatGPT’s memory without affecting the other useful things it remembers about you.

Delete selected ChatGPT memories on your mobile device

Launch the ChatGPT app, tap the two horizontal lines in the top left corner and select your account name at the bottom.

Menu icon highlighted in ChatGPT.Menu icon highlighted in ChatGPT.

Menu icon highlighted in ChatGPT.

In Settings, select “Personalization”. On the next page, select “Manage storage.”

“Personalization” highlighted in ChatGPT settings.

You’ll see a list of things ChatGPT has learned about you. To delete an item, tap and hold it, then select “Forget.” In the opened window, select “Forget”.

Saved memory items in ChatGPT.Saved memory items in ChatGPT.

Saved memory items in ChatGPT.

Clearing all saved memory

If you want to delete everything ChatGPT has learned and stored in its memory, you can do it with a few clicks or taps on your desktop or mobile phone.

Deleted data cannot be recovered from storage, so make sure everything is OK before proceeding. However, you can make the tool learn the same things about you in the future.

Clearing all saved memory on your desktop

Visit the ChatGPT website, click on your profile picture in the top right corner and select “Settings”.

“Settings” highlighted on ChatGPT.

In the left sidebar, select “Personalization.”

“Personalization” highlighted in ChatGPT settings.

In the bottom right pane, select “Clear ChatGPT storage.”

In the ChatGPT storage settings, the In the ChatGPT storage settings, the

In the ChatGPT storage settings, the “Clear ChatGPT storage” option is highlighted.

Under Are you sure? prompt, select “Clear Storage”.

“Clear storage” highlighted in “Are you sure?” ask on ChatGPT.“Clear storage” highlighted in “Are you sure?” ask on ChatGPT.

“Clear storage” highlighted in “Are you sure?” ask on ChatGPT.

You’re done! Everything ChatGPT knew about you has been deleted.

Clearing all saved memory on your mobile device

Open the ChatGPT app, tap the two horizontal lines in the top left corner and select your profile name.

Menu option highlighted in ChatGPT.Menu option highlighted in ChatGPT.

Menu option highlighted in ChatGPT.

Select “Personalization” and select “Manage storage.”

“Personalization” highlighted in ChatGPT settings.

At the bottom of the screen, select “Clear ChatGPT Storage.” In the opened window, select “Clear storage”.

In the ChatGPT storage settings, the In the ChatGPT storage settings, the

In the ChatGPT storage settings, the “Clear ChatGPT storage” option is highlighted.

And ChatGPT forgot everything it learned about you.

Use temporary chat to temporarily disable the memory feature

If you want to continue using the ChatGPT memory feature but not in all chats, please use the temporary chat option available in this tool. If you enable this option and start chatting with the tool, it will not be able to learn anything from your chats.

ChatGPT does not save your temporary chats in its history. It does not learn or save any data about you from these chats. It doesn’t use data from these chats to train its models. However, for security reasons, the company may retain a copy of your data for up to 30 days. You can disable temporary chats at any time.

Using temporary chat on your computer

Launch the ChatGPT website, click “ChatGPT” at the top of the screen and enable “Temporary Chat”.

“Temporary Chat” highlighted on ChatGPT.

A “Temporary Chat” header will appear, indicating that the current chat is temporary and will not be recorded by ChatGPT.

Temporary chat on ChatGPT.Temporary chat on ChatGPT.

Temporary chat on ChatGPT.

To disable temporary chats and return to normal chats, click “GPT Chat” at the top of the screen and turn off “Temporary Chat”.

Using temporary chat on your mobile phone

Open the ChatGPT app, click the three dots in the upper right corner and select “Temporary Chat”.

“Temporary Chat” highlighted in ChatGPT.

At the top you’ll see a “Temporary Chat” message confirming that your current chat is temporary (the details of which will not be saved).

To turn off temporary chats, tap the same three dots in the upper right corner of the screen and turn off “Temporary Chat”.

Everything is ready!


While it’s good that ChatGPT learns things about you from your chats so that it can better serve you in future chats, not everyone is a fan of this feature, especially since it records really sensitive and personal information about you. Fortunately, this tool makes it extremely easy to opt out of the feature described above. You can even delete selected information about yourself if you want. Have fun!