New Wi-Fi threat confirmed – broadband users are advised to check their routers now

Wi-Fi is now an essential part of UK homes, with millions of us using it to entertain, work and stay connected in our properties. Many of us care about speed and the best possible downloads, but it seems that a huge number of broadband users in the UK are not taking simple steps to keep themselves safe.

According to new research from Broadband Genie, the vast majority of Brits simply plug in their router and never touch it again. This means that passwords are not changed and they are not checked to see if important software updates have been made available or installed.

Broadband Genie says it surveyed over 3,000 UK internet users, with 9 in 10 admitting they have never updated their router firmware and the majority of users have never changed their admin password.

This can make it much easier for cybercriminals to hack your broadband connections.

When asked what the main reason was for not doing a factory reset, most respondents said they didn’t understand why they would do so.

Another disturbing statistic is the number of people who never check what gadgets and devices are currently connected to their local network. This could mean that your neighbors are hijacking your broadband connection and slowing things down – it could also be another security risk.

Most Internet Service Providers (ISPs) provide apps that not only let you check your Wi-Fi speed and strength, but also display a full list of your connected gadgets. This means you can find any fake phones, tablets and laptops and block them from connecting in the future.

To raise awareness of Wi-Fi issues, Broadband Genie says it asked Oliver Devane, senior security researcher at McAfee, why adjusting settings is so important.

“Many default settings can be dangerous in the hands of cybercriminals,” Devane explained

“Your router is the gateway to all the connected devices in your home, so it’s important to make sure it’s secure. Cybercriminals exploit software bugs and vulnerabilities to gain access to online information. Keeping your firmware updated with the latest security patches will prevent this from happening.

“Like changing the lock on your front door, changing your router’s default password will ensure that only authorized people have access to your home network.

“Many internet users are simply unaware of the risks associated with their routers, and further action needs to be taken to increase this awareness.”

So if you haven’t checked your Wi-Fi network in a while, it’s a good idea to make some changes, including changing passwords and making sure it’s fully updated with the latest software.

Another important tip is to never turn off your router at night. Most UK ISPs, including Virgin Media and Sky, release security patches overnight.

If the flashing black box in the corner of the room is turned off, important updates will not be installed.

Speaking about the latest statistics, Alex Tofts, strategist at Broadband Genie, said: “We conducted a similar study in 2022 and found that 48% have never reset their routers to factory settings. What is disturbing is that after two years this number has not only decreased, but has even worsened.

“What is most worrying is the very high proportion of UK broadband subscribers who don’t even know why they should be making these changes. This reveals a clear knowledge gap, and users need to be better informed about the simple steps they can take to prevent cyberattacks.

“ISPs should ensure Wi-Fi routers are as secure as possible out of the box and provide clear guidance and support to help users of all skill levels adjust key router security settings.

“If you’re not sure how to adjust your router settings, there are extensive resources online and your ISP will be able to help you if you need further assistance.”