HRH Next expands services with India’s leading instant loan app

Hyderabad (Telangana) (India), May 27: HRH Next, a leading business process outsourcing (BPO) provider in South India, is proud to announce a strategic partnership with one of India’s most trusted instant lending apps. The new operations will be run from HRH Next’s Coimbatore delivery center! This partnership signifies HRH Next’s continued commitment to delivering exceptional customer engagement and business process improvement across industries.

Delivering unparalleled value

HRH Next will offer specialist instant loan application services, focusing on two key areas: debt collection and customer onboarding.

Debt Collection: Using a high-end customer-centric approach, HRH Next will ensure timely collections, significantly increasing your application’s revenue streams.

Customer Onboarding: HRH Next will facilitate seamless new customer onboarding by providing comprehensive policy and regulatory guidance and efficiently expanding your in-app customer database.

A trusted partner in business process management

“Our partnership with India’s growing instant lending app underscores our commitment to providing superior customer service and business solutions,” said Ankit Sanjay Shah, managing director, HRH Next. “We are excited to bring our expertise to this partnership and help our client achieve their goals through enhanced customer engagement and efficient processes.”

Comprehensive offer of services

HRH Next offers a wide range of services tailored to a variety of business needs, including:

Inbound and outbound calling services: Leveraging cutting-edge technology and comprehensive market research to deliver efficient customer service and increase engagement.

Voice Bots and Chatbots: Providing automated, personalized customer service to support loyalty and improve user experience.

Premium vernacular services: Offering support in multiple languages to ensure a smooth and stress-free customer journey.

Omnichannel and digital BPO: Improve the customer experience through various channels such as live chat, email, social media and telephone support.

About HRH Next

With over 80 years of entrepreneurial experience, HRH Next has evolved from the Hyderabad Radio House, a consumer durables giant, to a leading business process management company. Specializing in contact center services and with 15 years of industry experience, HRH Next uses cutting-edge technology, digital and assisted channels and proven methodologies to deliver impressive results.

In a monumental move that underlined its position as a pioneer in the industry, HRH Next made history by going public with an Initial Public Offering (IPO) on the National Stock Exchange (NSE) in January 2024, headquartered in Hyderabad. The company has strategically placed centers in Warangal, Nizamabad, Bangalore, Coimbatore and Tumkur. Each of these centers serves as a center of excellence, supporting innovation and increasing operational efficiency.

As part of its expansion strategy, HRH Next is currently focusing on serving customers in North India. With this vision in mind, the organization is gearing up to launch another state-of-the-art delivery center in North India.

More information can be found at www.hrhnext.com

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