Fix “No Active Device Used in Your Location”: 6 Best Ways

The functioning of different apps depends on your location settings – from everyday essentials like Maps and Weather to more critical tools like Find My and Emergency SOS. For this reason, I turn it on almost 24/7. Imagine my panic when my iPhone received the persistent “No active device in use in your location” error. Suddenly I lost access to many Apple services.

I have spent many hours searching the Apple community for answers. Although tedious, my efforts paid off. If you encounter the same error, here are some best practices to help you turn Location Services back on.

What to do if your iPhone says “No active device in use in your location”

1. Turn Find My off and on

2. Sign out of your Apple ID, then sign in again

Another method you can try is to sign in and out of your Apple ID. This usually resolves account issues that may be interfering with Location Services.

1. Open Settings app with Home screen.
2. Then tap your name.
3. Here, scroll down and select Log out.
4. Enter yours Apple ID password confirm.
5. You will now be signed out of your Apple ID.
6. Then follow the same steps above and log in again.

3. Force restart your iPhone

A simple forced restart can resolve temporary bugs or errors in location services.

1. Press and release quickly Turn up the volume button.
2. Press and release quickly Turn down the volume button.
3. Then press and hold Side button on your iPhone.
4. Release it when you see the Apple logo on the screen.
5. Your device will now restart.

4. Accept the Regulations

To use location services like Find My, you must accept the settings app’s terms and conditions. Here’s how:

1. Open Settings app on your iPhone.
2. Tap on New iCloud Terms.
3. To choose Statute on the screen.
4. Select here Agree in the lower right corner of the screen.
5. Then select Agree again to confirm.

Go to the Messages app and try sending your location again to see if it works.

5. Reset network settings

Reset network settings to factory settings. This is a quick but drastic way to fix any bugs or features affecting location services.

NOTE

All network settings will be reset to factory settings, such as Wi-Fi networks and passwords, mobile network settings, etc.

1. Open Settings app on the home screen and go to General.
2. Scroll down the screen and select Transfer or reset iPhone.
3. Click Resetting.
4. Now choose Restart network settings.
5. Enter your iPhone passcode to continue.
6. Then tap Restart network settings again to confirm.

6. Update iOS

Try updating the software. If this is a known issue on your current version of iOS, downloading and installing the latest version may help.

1. Open Settings app and tap General.
2. Then select Software update.
3. Wait while the system checks for updates.
4. Go ahead and tap Download and install.

Contact Apple Support if Location Services is still unavailable. However, if the error disappears and you are still unable to share your location, you can continue troubleshooting software errors before proceeding with the repair.