close
close

Surface device owners in the UK can now officially have their devices repaired at Currys

Surface Pro 8 Laptop Studio Go 3 Pro X and Duo 2 devices placed on a white background

Microsoft has announced a new partnership with Currys, a large British technology retailer. Now Surface owners can take their Microsoft-made computers to one of 300 Currys stores in the UK and Ireland to get official support and technical repairs, regardless of where their devices were purchased. Previously, customers had to contact Microsoft directly to obtain support or book a repair.

Currys is the first authorized service provider in the UK. It can now replace units under warranty, provide Surface owners with technical support, and perform repairs if something breaks on your new Surface. According to the announcement, Currys can now replace many Surface components such as the display, thermal module, kickstand, ports, and more.

Currys Store

Currys Chief Operating Officer, Lindsay Haselhurst, said of the partnership:

We’re proud to be working with Microsoft on this new partnership, which will give thousands of Surface laptop users in the UK a new way to access repairs when they need them, regardless of where they bought their laptop. Users can click here or go to any of our 300 stores to access support from our award-winning team of experienced technicians.

After a series of devices with extremely poor repairability ratings, Microsoft has changed course. A few years ago, the company pledged to make repairing its Surface computers much easier and provide its customers with easy access to replacement parts. Now Microsoft is shipping new Surface devices with user-replaceable drives, easier access to the interior, a more modular design with less adhesive, and more. The approach aligns with Currys’ Long Live Your Tech initiative, which sees the retailer recycle thousands of tonnes of unwanted technology to give it a new life and help people on low incomes get their hands on technology that is still useful.

You can learn more about Microsoft’s new partnership with Currys on the official website.