Benefits of using a uniform set of devices for small and medium-sized companies

Imagine a small-to-medium business (SMB) marketing employee using the Galaxy S24 Ultra to film customer testimonials at an industry conference. They can refine the clip using AI-powered editing tools right on their mobile device.

Back in the office, they use Link to Windows to share the file on their Galaxy Book4 Ultra, where they continue working on it, using the second monitor to turn the Galaxy Tab S9 Ultra’s larger display into a second screen. While they are doing this, a friend calls. Galaxy S24 Ultra and Tab S9 Ultra continuity features like Multi-Control let you manage your mobile device from your tablet, while Galaxy Buds2 Pro’s easy pairing and auto-switching features help ensure seamless conversations between devices. Meanwhile, using the S Pen stylus, an employee can take notes on their tablet or mobile device.

A unified set of tools is a game changer for productivity

Many professionals share their experiences of receiving devices necessary for work, such as laptops or mobile phones, on the first day, so that they can adapt well to their new roles. Nowadays, these tools not only support the efficiency of employees in the office, but also enable them to work effectively from anywhere.

62% of companies offer some form of flexible working¹including remote or hybrid for eligible roles, and economic pressures that make productivity more critical than ever before, business leaders must ensure mobile devices perform as consistently as the team members who use them.

With this in mind, Samsung’s latest Galaxy family – including the Galaxy S24 Ultra, Galaxy Tab S9 Ultra, Galaxy Book4 Ultra and Galaxy Buds2 Pro – can help local businesses address some of their most important challenges.

What does using connected mobile devices mean for employees?

Using a uniform set of devices brings unique productivity benefits. When your Samsung Galaxy Book4 Ultra syncs with your Galaxy S24 Ultra – which syncs with your Buds – continuity is ensured and issues are resolved through seamless integration across multiple devices.

In short, when every mobile device issued by SMB comes from Samsung, employees can enjoy a consistent connection known as the Galaxy Connected Experience. This simplifies employees’ lives and increases their productivity and job satisfaction because they can easily use Quick Share to share photos and documents across devices, rather than constantly emailing each other, losing access to files, or sharing the wrong version. With Second Screen, employees can use tablets to extend the Galaxy Book4 Ultra display while working in remote locations such as a hotel, airport or coffee shop. What’s more, they can start and continue a phone call seamlessly on their laptop thanks to voice call continuity – without any disruption to the clear call quality they experience on their Galaxy Buds.

A connected experience also means employees can switch from one device to another depending on what works best for their current task, as it’s easy to connect data between devices using the Link to Windows app. For example, start creating a presentation on the Galaxy Book4 Ultra, then continue editing it on the Galaxy Tab S9 Ultra. The inability to connect mobile devices to the network interrupts work and reduces productivity. If you’re connecting devices to present information or complete a task, devices that don’t connect easily can cause employees to waste valuable time and feel frustrated.

This is quite a challenge when you consider that 61% of small businesses have job vacancies that have been difficult for them to fill in the last 12 months.² Nearly half of local businesses also say they have experienced difficulty retaining employees. Offering a uniform set of devices will help position you as an employer of choice whose team members receive productivity tools that keep them as satisfied as possible.

Do more with artificial intelligence

The Galaxy connected experience also enables employees to leverage Galaxy AI^* on all devices. Galaxy AI is a suite of on-device and cloud-based AI features that unleash creativity, increase productivity and unlock communication.

For example, Circle to Search with Google allows a user to simply circle an image on the phone’s screen and gather more information about a product, location, or other topic. Instead of hiring a professional photographer to take photos for your website or sales materials, an employee can quickly create professional photos for a fraction of the cost. With Photo Assist, just open a photo in Gallery and get AI-powered recommendations for improving it with just a few taps.

Employees can take notes during internal or customer meetings on their smartphones, then access the data on their tablets or laptops, where they use Note Assist to help them save time. Note Assist captures key meeting takeaways and summarizes notes into bullet points and follow-up actions. These are just a few of the features that increase productivity and help teams get more work done with connected devices.

What a connected experience means for security

As a small business owner, you want to make sure your devices are not only connected, but also secure. This is where the Samsung Knox security platform comes in handy. From design to manufacturing to implementation, Knox is integrated at the chip level, through hardware and software. With built-in integrity checks, files and apps are independently encrypted by default, protecting your device and data even when using public Wi-Fi. Samsung’s Knox security platform doesn’t just stop there – it’s constantly developing new security measures to keep your device safe. In fact, your small business will benefit from open collaboration and flexibility.

Knox Manage is also available, providing a single cloud-based platform for remote tracking, troubleshooting, and configuring event-based policy enforcement. Part of the Knox suite, it is a cloud-based enterprise mobility management (EMM) solution that enables SMB leaders to easily manage and secure their entire fleet of mobile devices, ensuring data security and compliance. With Knox Manage, you can easily set up a work profile that protects your business data by separating it from the personal data on your device.

Equally impressive is Knox Vault, which protects passwords, biometrics, and other sensitive data with a strengthened, isolated security processor. Plus, with features like Secure Folder and Double Encryption, you can stay even more protected. Additionally, when using Galaxy AI, you can ensure data sovereignty by running it exclusively on your device, giving you full control over your data. This means your data never leaves your device, ensuring maximum privacy and security. What’s more, Samsung provides consistent security and operating system (OS) updates for up to seven years, giving you peace of mind knowing your devices will be protected for years to come.

Choose the right phone for your growing business

A unified toolkit can also be defined as maintaining a consistent standard of excellence across features that help employees work smarter with the business applications they know and love. For example, the Galaxy S24 Ultra, Galaxy Book4 Ultra, and Galaxy Tab S9 Ultra offer integration with critical business applications such as Microsoft Office and Google Workspace. Knowing that everyone is working with the same tools can keep employees up to date, even if they are decentralized.

With work now taking place both in and out of the office, IT and employees don’t want to have to worry about whether they’re exposed to different levels of risk depending on the mobile device they’re using. The Galaxy family overcomes this problem not only with Knox and Knox Manage, but also with features like the Privacy Dashboard, which keeps user information such as locations, calendars and photos safe.

With a unified set of Galaxy devices, small and medium-sized businesses can provide a consistent experience for customers and employees. And the speed of their development with these devices will help distinguish them from other companies.

To stay informed and ready to buy when the latest Galaxy devices become available and enjoy exclusive wholesale prices, bulk trade-in discounts, free shipping and more, including 50% off Samsung Care+ and a free case, create Samsung business account.

¹ https://www.forbes.com/sites/karadennison/2024/01/24/how-the-flexible–remote-work-debate-will-carry-into-2024/?sh=62dab6e94693

² https://www.bizjournals.com/seattle/bizzwomen/news/latest-news/2024/05/small-businesses-retention-hiring-pay-challenges.html?page=all

^*Samsung’s Galaxy AI features will be available for free until the end of 2025 on supported Samsung Galaxy devices.