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North America e-commerce and B2C payments innovation trends 2024 – North America real-time transaction volume expected to reach 13 billion transactions by 2027

DUBLIN–(BUSINESS WIRE)–The “North America B2C E-Commerce Market & Payment Innovation Trends 2024” report has been added to ResearchAndMarkets.com offering.


This report provides an overview of the B2C e-commerce market and payment innovation trends in North America, with a focus on the United States and Canada. It provides detailed information on key market dynamics including product categories, mobile and omnichannel commerce, social commerce, and payment trends such as digital payments, POS, real-time payments and BNPL services.

B2C e-commerce growth and payment trends in North America

In 2022, North America ranked second in the world for B2C e-commerce, with over 40% of consumers using digital wallets every month. Still, credit cards dominated, accounting for over 50% of large online transactions. Real-time payments are expected to reach 13 billion transactions by 2027.

Developments and challenges in cross-border e-commerce in North America

B2C cross-border e-commerce in North America is growing despite regulatory and logistical challenges. Advances in trade documentation are supporting this growth, with over 20% of B2C e-commerce sales in 2023 expected to be cross-border.

Advanced technologies powering B2C e-commerce in the US

Technologies such as artificial intelligence, AR and blockchain are driving the US B2C e-commerce market, improving shopping experiences and supply chain efficiency in sectors such as grocery, apparel and electronics.

Switch to mobile and real-time payments in the online marketplace

The online payment market is shifting to mobile and real-time solutions. By 2025, digital wallets are expected to account for more than a quarter of online payments in Canada, indicating a move toward more efficient payment methods.

Questions discussed:

  • What is the expected number of real-time payment transactions in North America by 2027?

  • What percentage of North American consumers use digital wallets?

  • What is the projected value of BNPL transactions in the US by 2026?

  • What technologies are driving the growth of the US B2C e-commerce market?

  • What percentage of online transactions in Canada are expected to be made via digital wallets by 2025?

Company reach

  • Supplement

  • Amazon

  • Apple

  • Athlete

  • Canadian tire

  • ChatGPT

  • Door

  • eBay

  • Etsy

  • Finix

  • Fortis

  • Google

  • Home warehouse

  • Interaction

  • Kijiji

  • Klarna

  • Lululemon Athletic

  • Merrel

  • Meta

  • PayPal

  • Payrix

  • SAMSUNG

  • Shopify

  • Snapchat

  • Square

  • Stripe

  • Objective

  • Tea collection

  • ICT Tok

  • Tommy Hilfiger

  • Venmo

  • Walmart

  • Światpay

  • youtube

Key topics covered:

1. Key conclusions

2. Management Summary

3. North America region

  • Value of B2C e-commerce sales in the 3 largest regions of the world, in trillions of dollars, 2022

  • Breakdown of B2C e-commerce sales value by global regions, %, 2022

  • Share of payment methods used at least 5 times a month, % of consumers, September 2022

  • Breakdown of main payment methods for online and in-person purchases of large products and services, % of respondents, September 2022

  • Breakdown of main payment methods for online and in-person purchases of small items, % of respondents, September 2022

  • Share of Internet users who search for brands and products on the Internet, in %, Q3 2022

  • Share of cross-border B2C e-commerce transactions in total sales, %, January 2023

  • Expectations for cross-border B2C e-commerce, % of organizations, January 2023

  • Technology use in cross-border B2C e-commerce, % of organizations, January 2023

  • Percentage of organizations that believe the environment for cross-border trade is difficult to operate in, %, January 2023

  • Top 5 challenges when shipping goods cross-border in B2C e-commerce, % of organizations, January 2023

  • Percentage of organizations that say B2C e-commerce goods are often delayed due to incorrect classification and documentation, %, January 2023

  • Top 5 B2C cross-border e-commerce disruptions expected to worsen in 2023, % of organizations, January 2023

  • Value of online payment fraud losses by world region, USD billion, 2025

  • Breakdown of the value of fraudulent B2C e-commerce transactions by world regions, in%, 2023e

  • Real-time payments volume in billions, 2022 and 2027f

  • Real-time payments Share of total electronic payments, %, 2022 and 2027f

  • List of respondents who have heard of the term “embedded payments”, in %, April 2022.

4. Trends in innovation in the e-commerce and B2C payments market in the USA

4.1. E-commerce market

4.1.1 B2C e-commerce market overview

4.1.2. Product categories in B2C e-commerce

4.1.3 B2C e-commerce channels

4.1.4. B2C e-commerce players

4.1.5. Mobile commerce

4.1.6. Omnichannel commerce

4.1.7. Social Trade

4.1.8. Luxury recommerce

4.1.9. Cross-border trade

4.2. Innovations and trends in payments

4.2.1. Trends in payment innovation

4.2.2. Digital Payments Forecasts

4.2.3. Trends in online payments

4.2.4. POS payment methods

4.2.5. Real-time payments

4.2.6. AI integration in payments

4.2.7. Buy now Pay later

4.3. The Fintech and financial services landscape

4.3.1. Built-in finances

4.3.2. Fraud and security

5. Canadian trends in innovation in the e-commerce and B2C payments market

5.1 B2C e-commerce market

5.2 Buy now Pay later

5.3 Trends in online payments

5.4 Real-time payments

More information about this report can be found at https://www.researchandmarkets.com/r/qb35s8

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