Hyundai ranks top in the J.D. Power 2024 US OEM EV Mobile App Report

MyHyundai with Bluelink App Ranked Top among Massive Electric Vehicle Mobile Apps for 2024
67% of EV drivers use OEM apps at least half the time they get into their vehicles
A well-made smartphone application significantly influences purchasing decisions for electric vehicles, according to a report by JD Power

FOUNTAIN VALLEY, California., June 11, 2024 /PRNewswire/ — The Hyundai MyHyundai app with the Bluelink app took first place among mass-market mobile applications from electric vehicle manufacturers in the JD Power 2024 US OEM EV App Report. The MyHyundai app with Bluelink outperformed all other mass-market brand apps assessed in the study, with a score of 835 – 78 points higher than the segment average of 757.

MyHyundai with Bluelink mobile application

IONIQ 5 photographed in Franklin, Tennessee, on July 5, 2023.

“Being recognized as the leading mass OEM provider of electric vehicle mobile applications is a tremendous achievement for us,” he said Manish Mehrotra, vice president of digital business planning and connected operations, Hyundai Motor North America. “Not only did Hyundai lead the J.D. Power study, but our significant year-over-year performance improvement underscores the company’s unwavering commitment to providing a superior user experience through continuous improvement.”

Findings from the JD Power 2024 US OEM EV App Report make it clear that automakers with the most effective apps are meeting the needs of vehicle owners by offering key features including the ability to easily set charging parameters, as well as accurate monitoring of active charging sessions. With 67% of EV owners surveyed confirming that they use their brand’s apps at least half of the time they drive, these programs have become a key part of EV ownership.

MyHyundai with Bluelink app was also among the segment leaders in 3 out of 5 rating categories – customer journey, functionality and software. The app has been praised for improvements in fee management, as well as improved remote command execution times. The application was also praised for its extensive set of remote control features, including access to detailed remote vehicle status via a surround-view camera and phone-as-a-key technology.

About J.D. Power
J.D. Power is a global leader in automotive data and analytics, providing industry intelligence, consumer insights and advisory solutions to the automotive and select non-automotive industries. J.D. Power leverages its extensive proprietary data sets and software capabilities combined with advanced analytics and artificial intelligence tools to help its clients optimize business results. J.D. Power was founded in 1968 and has offices in North America, Europe AND Asia and the Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. J.D. Power’s automated purchasing tool can be found at JDPower.com.

Hyundai Motor America
Hyundai Motor America offers American consumers a technology-rich lineup of passenger cars, SUVs and electrified vehicles while supporting Hyundai Motor Company’s vision of Human Progress. Hyundai has significant operations in the U.S., including its headquarters in North America CaliforniaHyundai Motor Manufacturing Alabama assembly plant, all-new Hyundai Motor Group Metaplant America (under development in Georgia) and several state-of-the-art research and development facilities. These activities, combined with those of Hyundai’s 835 independent dealers, are contributing to this $20.1 billion According to the latest Economic Impact Report, 190,000 jobs will be generated annually in the US economy. For more information, please visit www.hyundainews.com.

SOURCE Hyundai Motor America