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Council hits back as staff strike over working conditions

A picket line will be set up outside the council’s new office building in Birkenhead

SEND Wirral Council staff picket line in Birkenhead
SEND Wirral Council staff picket line in Birkenhead(Picture: Andrew TeebayLiverpool Echo)

Wirral Council responded to strike action undertaken by the National Education Union, with workers supporting people with special educational needs and disabilities (SEND) by establishing a picket line outside the council offices in Birkenhead on October 16. The local authority believes the impact of the strike will be minimal, with no more than five employees taking part and said it is “committed to putting children and families first”.

The National Education Union (NEU) says the dispute and six-day strike could have been avoided if Wirral Council had addressed concerns raised by its members. Staff will walk out on Wednesday October 16 and five additional days of action are expected over a three-week period.


The NEU said staff were “overworked and highly stressed”, adding: “The pressures of trying to support the most vulnerable cohort of people in our Wirral community, while being underfunded and unsupported, have left SEND team members feeling like they had no support. other option than a strike. The industrial action planned for the rest of the month is a stand against these untenable working conditions.

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However, Wirral Council fought back. A spokesperson said: “Wirral Council is committed to putting children and families first as we continue to improve our SEND provision. We are implementing a restructure within our SEND team designed to address many of the issues currently affecting SEND services nationally, not just in Wirral.


“The restructuring is part of further investment in SEND services by Wirral Council – £1.1 million this year and £2.8 million next year – to improve the support offered to young people and their families and includes the recruitment of additional staff.

“We have engaged fully with the unions throughout this process and sought to address any concerns they have raised. This action is being undertaken by a union, with a small number of staff members, seeking additional guarantees on salary protection for staff affected by the restructuring.

SEND Wirral Council staff picket line in Birkenhead
SEND Wirral Council staff picket line in Birkenhead(Picture: Andrew TeebayLiverpool Echo)


“They have indicated six separate days of action – not a ‘three-week strike’ as stated – and we estimate that fewer than five members of staff could potentially take part. We are therefore confident that any impact on families supported by SEND services across Wirral will be minimal.

The strike is linked to pressure on the local authority’s SEND service, which is seeking to comply with an improvement notice issued by the government earlier this year. It said the council had made little progress following a critical inspection in 2021 which found the council had been “too slow”, its plans lacked “sufficient detail” while families and caregivers declared that “the system is failing”.

A key issue linked to this is delays in the delivery of Education, Health and Care Plans, also known as EHCPs. Statistics released earlier this year showed 427 plans were completed, with only 72 completed within the required 20-week time frame. Seventeen percent were issued within 20 weeks while 33% were approved between 21 and 30 weeks. Twenty-eight percent were issued within 31 to 52 weeks and 22 percent, or 94 families, issued plans after one year.


Bora Oktas, of the NEU, said staff members “feel like they are letting their families down every day due to the overwhelming number of cases they deal with. For example, meeting the legal deadline of 20 weeks to submit a final EHCP is completely unworkable in their current working conditions, with some staff managing a surplus of 100 files each.