CM.com this week introduced its AI Playground solution, allowing customers to develop their own AI applications, including agents. The company announced this while presenting its results for the third quarter of this year. Among other things, more profits were recorded this quarter than in the same period last year.

CM.com is heavily committed to AI integration and quietly launched the AI ​​Playground environment this week. With this environment, customers can use AI technology themselves, especially new “AI knowledge assistants” or agents.

According to CEO Jeroen van Glabbeek, the functionality of AI agents will be expanded in the coming years as this type of solution becomes increasingly important. After all, AI agents can support CM.com clients and their end customers, independently develop plans and actions and fully automate their execution.

CM.com not only implements AI technology into its platform to help its customers, but also applies it at scale in its own operations. After collecting the right data and gaining valuable insights, it makes it easier for the company to automate tasks using AI, the CEO said while commenting on the quarterly results.

Favorable earnings forecast

In the third quarter of this year, CM.com recorded a turnover of 65.4 million euros, up 3% compared to the same period of 2023. Profit amounted to 4.7 million euros, a stark contrast to the loss of 800,000 euros in the third quarter of last year. year. The profit margin also increased in the previous quarter.

The positive results have led CM.com to issue higher profit forecasts for the full year 2024. For the whole of 2024, the company now expects a profit of between 16 million and 18 million euros, compared to 14 to 18 million euros previously expected.

Developments at CM.com are moving in the right direction. Two years ago, CEO Van Glabbeek was even less optimistic about his company’s prospects.

Learn more: CM.com predicts tough times ahead